FAQs
Shipping
How do we ship the product?
The product will be shipped by international courier to your address with a tracking number which will be provided in 2-3 business days after the order is made.
How long does it take?
Since most of our products are sourced from manufacturers directly to get you the best prices, the delivery time normally takes 2-4 weeks.
How much is the shipping cost?
We provide free shipping for all UK and US customers without any hidden cost. For customers in other countries, please contact with us.
Payment
What Payment Methods Are Accepted?
We accept most of the common payment methods including VISA, Master, American Express, PayPal and Apple Pay. We recommend to use PayPal because it provides both buyer and seller protection.
Returns & Refund
Is Buying On-Line Safe?
We provide 14 days money back guarantee, which means if you find any product defect, or if you change your mind and don't want the product anymore after you receive it, let us know within 14 days, we will let you know how to return to us.
We will arrange the refund in few business days when we have received and checked the returned item. Please remember to keep the original status and packaging,
We will arrange the refund in few business days when we have received and checked the returned item. Please remember to keep the original status and packaging,
Do I have to pay anything to return my items?
To return a product in defect, you don't need to pay any return shipping cost. To return an unwanted product without any defect, however, the return shipping fee will be at your own cost. Contact us before returning and we will guide you through it.